Paid ads buy the first order. Email and SMS bring customers back for the second, third and tenth. We build the automated flows and campaign calendar that make your owned audience pay.
What is email and SMS marketing for ecommerce?
Ecommerce email and SMS marketing uses automated flows (welcome, abandoned cart, post-purchase, replenishment, win-back) and scheduled campaigns to turn first-time buyers into repeat customers. It is usually the highest-return channel because you own the audience.
Flows first
Automated flows earn money every day without extra work: welcome series, abandoned browse, abandoned cart and checkout, post-purchase education, replenishment reminders, win-back and review requests. We build and test these before adding campaign volume.
Campaigns that do not burn your list
A calendar of launches, education and offers, sent to segments by engagement and purchase history so you can send more without hurting deliverability. SMS is used for the moments that matter, with consent handled properly.
What we do
- Account and deliverability audit
- Core flow build and copywriting
- Segmentation by engagement, purchase and product
- Campaign calendar and design
- SMS strategy and compliant opt-in
- Pop-ups and list growth
- Monthly reporting on revenue per recipient and list health
How we start
1. Audit
Review flows, list health and deliverability.
2. Build flows
Launch or rebuild the core automated flows.
3. Campaigns
Add a segmented campaign calendar and keep testing.
Frequently asked questions
Which platform do you use?
Can email help Amazon sales?
Do you write the emails?
Related
Shopify & DTC store audit · Meta ads management · Ad creative & UGC · Amazon full-service management
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