Amazon FBA Reimbursement Recovery

FBA sellers routinely lose money to inventory that goes missing in transit, gets damaged in a warehouse, or is mis-measured, and a lot of it is never claimed.

Worth knowing: Amazon now reimburses inventory lost or damaged in its warehouses at manufacturing cost, and most claims must be filed within roughly 60 days, so we reconcile every month. What the reimbursement change actually cost.

What are Amazon FBA reimbursements?

FBA reimbursements are payments Amazon owes sellers when inventory is lost or damaged in its warehouses, customer returns are not received back, or fees are overcharged. Amazon pays many automatically, but plenty are missed and must be claimed within Amazon’s time limits, with evidence.

Unclaimed money is the cheapest growth there is

Reimbursement rules have tightened. Claim windows are shorter than they were, and for some pre-order losses Amazon now values inventory using its own cost estimate rather than your selling price. If your cost data is missing or wrong, Amazon substitutes its own figure, and it is often lower than what you paid.

That makes monthly reconciliation the minimum, not an annual clean-up. Check Seller Central for the current policy before relying on any specific window.

What we do

Audit your per-unit cost data so reimbursements are valued correctly
Reconcile inbound shipments against received quantities
Identify lost and damaged inventory and file claims with evidence
Track case outcomes and re-file where a claim was wrongly denied
Report recovered amounts monthly so you can see the return

How we start

1. Reconcile

Match shipments, inventory ledger and fee reports.

2. Claim

File with the documentation each case type needs.

3. Repeat monthly

A standing cadence so nothing ages out.

How we recover your money

Reimbursement recovery is built into our catalog operations routine, with automation that flags lost and damaged inventory as soon as it appears.

What we check

Lost and damaged inventory in fulfilment centres
Customer returns that never made it back
Fee and dimension discrepancies
Claims that need evidence and follow-up

Frequently asked questions

Is this worth it for a small account?

It scales with volume. We will estimate recoverable value from a sample before you commit.

Do you take a percentage?

We will quote the model clearly up front. No hidden contingency terms.

Will claiming affect my account?

Legitimate, well-evidenced claims do not harm an account. We never file speculative or inflated claims.

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